Frequently Asked Questions

Do you open every day?

Yes, we open the dive centre every day from 08.00 am to 5:00 pm

How many times do you go out to dive every day?

Presently, we go out for two dives per day.

When can I start my PADI courses?

As soon as you are ready. Our courses are arranged to suit our customers’ preferences.

What should I bring when coming?

You should bring your swimming gear, towel, cap, sunglasses and sun cream. If you are an experienced diver, you should come with your logbook and certification card.

When is the best time to visit Zanzibar for scuba diving?

You can visit Zanzibar for diving any time in the year. However, the best months to dive are March, and between October and November. During these months, the weather is warm and cool and the ocean visibility is great. You can also visit between April and May, although this is the rain season, you can still enjoy some scuba diving activities. The weather conditions in every other month will determine if we can dive or cancel any dive trip.

I don’t know how to swim; can I still be a Scuba diver?

During the Open Water Diver course, you will learn the basic water skills and learn how to swim from your instructor.

Do I need to bring my own dive equipment?

We provide the basic dive equipment at Big Ocean. But you are welcome to bring your personal kit if you have.

Must I book online? Can’t I book on arrival?

Well, we advise our customers to book in advance to avoid any disappointment. However, you can visit our centre to book if we have spaces on our boats for the water adventures.

What’s your cancellation Policy?

If you would like to cancel your diving activity, you should send us an email at least 10 days before the planned start date.

Do you provide transfers in case I’m staying in Stone Town or far from the east coast?

Yes, we offer transfers from your hotel to our dive centre. Let us know your pick-up destination when booking. Please note that transfer costs are not included in our rates. You will need to pay for it separately.

Do I need to be a PADI certified diver before I can dive?

You can take our beginner courses if you are not certified or have not even dived before. Our Discover Scuba Diving course is perfect for you!

I have misplaced my certification card; can I still dive at your centre?

Yes, you can but you will have to show us your log book or retrace your card online.